Exclusive 10% discount for Police/fire, Doctor/RN, First responders, Military and Electric Boat employees.
Last Updated: June 22, 2023
We understand that plans can change, and we strive to accommodate our customers as best we can. Our refund policy is as follows:
If you cancel your reservation at least 7 days prior to your event, you will receive a full refund.
If your event is cancelled due to bad weather, we will do our best to reschedule. If rescheduling is not possible, a full refund will be provided.
If any equipment is damaged due to misuse or negligence on the part of the renter, the renter will be held responsible for the cost of repair or replacement.
Refunds will be processed to the original method of payment within a certain number of days, depending on your card issuer's policies.
Please note that delivery fees and special service charges are non-refundable.
To request a refund, please contact us at our customer service email or phone number. Provide your name, contact information, and the reason for your request.